Wilkins Harley-Davidson, located in Barre, Vermont, is widely recognized for its outstanding customer service. Established in 1947, this family-owned dealership has built a stellar reputation by prioritizing the needs and satisfaction of its customers. From its comprehensive range of services to its community involvement, Wilkins Harley-Davidson exemplifies what it means to deliver top-notch customer care.
A Tradition of Excellence
Founded by Harry Wilkins in the post-World War II era, Wilkins Harley-Davidson has grown significantly over the decades. Managed by the second and third generations of the Wilkins family, the dealership has continually adapted to meet the evolving needs of its customers while maintaining the core values of quality, integrity, and service that have defined it for over seventy years.
Comprehensive Motorcycle Services
Wilkins Harley-Davidson offers a wide array of services, each designed to enhance the customer experience and meet the diverse needs of Harley-Davidson enthusiasts.
Sales
At Wilkins Harley-Davidson, customers can explore an extensive inventory of new and pre-owned Harley-Davidson motorcycles. The dealership’s knowledgeable and friendly sales staff are dedicated to helping customers find the perfect bike that fits their needs and preferences, ensuring a smooth and enjoyable purchasing process.
Service and Repairs
The dealership’s service department is staffed by highly trained and certified technicians who provide exceptional maintenance and repair services. Whether it’s a routine oil change, a major engine overhaul, or custom modifications, Wilkins Harley-Davidson ensures that each motorcycle receives meticulous care. The service team is known for its attention to detail and commitment to getting customers back on the road as quickly as possible.
Parts and Accessories
For riders looking to personalize their bikes, Wilkins Harley-Davidson offers a comprehensive selection of genuine Harley-Davidson parts and accessories. The knowledgeable staff assists customers in finding the right parts to enhance performance, comfort, or aesthetics, ensuring that every motorcycle is uniquely tailored to its owner’s specifications.
Riding Gear and Apparel
Safety and style are paramount at Wilkins Harley-Davidson. The dealership features a wide range of riding gear, including helmets, jackets, gloves, and boots, all designed to provide maximum protection and comfort. Additionally, the store offers a variety of Harley-Davidson branded apparel, allowing riders to express their passion both on and off the bike.
Community Engagement and Events
Wilkins Harley-Davidson is deeply involved in the local community, hosting numerous events throughout the year that bring riders together and support charitable causes. These events include charity rides, bike nights, and open houses, fostering a sense of camaraderie among motorcycle enthusiasts.
One of the standout events is the annual Wilkins Harley-Davidson Customer Appreciation Day. This celebration, featuring live music, food, and special promotions, is a way for the dealership to thank its loyal customers and celebrate the Harley-Davidson lifestyle.
Awards and Recognition
Wilkins Harley-Davidson’s unwavering commitment to customer service has earned it numerous accolades, including the prestigious Harley-Davidson Bar & Shield Circle of Excellence Award. This honor is awarded to dealerships that demonstrate outstanding performance in customer service, sales, and operational standards, further solidifying Wilkins Harley-Davidson’s reputation as a leader in the industry.
Testimonials and Reviews
Customers consistently praise Wilkins Harley-Davidson for its exceptional service. Reviews frequently highlight the friendly and helpful staff, the thorough and efficient service department, and the welcoming atmosphere of the dealership. Many customers return to Wilkins Harley-Davidson for all their motorcycle needs, citing the dealership’s dedication to making every visit a positive experience.
Conclusion
Wilkins Harley-Davidson in Barre, Vermont, is not just a motorcycle dealership; it is a model of exceptional customer service. With a rich history, comprehensive services, and a deep commitment to customer satisfaction and community engagement, Wilkins Harley-Davidson stands out as a premier destination for Harley-Davidson enthusiasts. Whether you’re a seasoned rider or new to the world of motorcycling, Wilkins Harley-Davidson offers an unparalleled customer experience, ensuring that every visit is memorable and satisfying.
